Frequently Asked Questions (FAQ) and Answers

Product main feature: Parental Controls

What is SmartWeb mobile app

SmartWeb mobile is the ultimate browser Web Filter application and also for keeping track of document and content you have accessed over time with the option to share them among friends, family members, and business associates. SmartWeb mobile is a versatile, lightweight record-keeping system with keyword and full-text search features for the Apple iPhone/iTouch mobile platform. SmartWeb delivers unrivaled browsing Parental Controls, browsing history and web-downloading for the on-the-go mobile.

What are the key features of SmartWeb app

Parental Controls for web sites (over 750,000 sites)
Automatic downloading of documents to your device from the Web
Record-keeping of your Browsing history
Support a default page for a fast first page loading
password lock for secure Parental Control Panel
Allows most computers and devices to access the app stored content on the iPhone or iTouch. I.e. Any WebFolder-enabled client on multiple OS platform (e.g. Microsoft Windows, MacOS X, and UNIX/Linux) for transferring files
Keyword, Full-text search engine (similar to Google, Yahoo!, and MSN Live for mobile platforms)
Support of standard and common document formats and file types for rendering and indexing (e.g. MS-Office Word, PowerPoint, Excel, Adobe PDF, etc.) downloaded files
Support of landscape mode for webviews on Apple iPhone and iTouch platforms
Easy Web navigation directly from the SmartWeb home screen
Access to the device browsing history from any web browser

How do I startup SmartWeb app

After a successful installation of the SmartWeb app on your Apple iPhone/iTouch mobile device, there should be a SmartWeb icon. In few seconds it will bring up icons: the first icon is the SmartWeb browser, the second icon provides access to content downloaded while browsing organized by visited sites, the third icon provides parental control panel for restricted the browsing experience.

SmartWeb

How do I download files from the Web

Connecting to the Web using SmartWeb browser gives you an automatic option to download files to your local iPhone/iTouch mobile device. For most common files such as Adobe PDF, Microsoft Office documents, Images and Select media file types, the SmartWeb will prompt you if you desire saving these files. There is also the option to save automatically the content on your iPhone/iTouch file download to your local device disk. By default, the dowloaded files will reside on your disk the fashion you visited the web sites.
Connecting to the Web itself gives you an alternative option to browse the web such as Yahoo and Google and download files to your local iPhone/iTouch mobile device. From the SmartWeb view, tap on the oval-shaped text box next to back green arrow and enter the new desired website URL (e.g. http://google.com.)

How do I index files and its content to make them searchable

By default all your data is indexed automatically the moment they are loaded onto your iPhone/iTouch device and are made searchable via keyword, full-text. Currently, only the most common and well-known file format types are supported, such as Microsoft Office file types (e.g. Word, PowerPoint and Excel spreadsheets), Adobe PDF, JPEG images with EXIF-based format, etc. For JPEG images, SmartWeb can extract and index the JPEG images produced by various digital cameras (e.g. Canon Powershot, Nikon Coolpix, Kodak EasyShare, etc.) so that each camera JPEG image metadata are made searchable, such as camera type, date/time and other associated camera-related metadata.

How do I access my History

SmartWeb utilizes the underlying device browser to access remote sites creating reference on your local file system visited content in a safe and secure manner. To access content previously visited from your device tap on the "History" icon.

History

How do I access my Downloaded Files and Data

SmartWeb utilizes the underlying device browser to access remote sites and downloading to your local file system visited content in a safe and secure manner. To access content downloaded to your device tap on the "Library" icon. The icon will only appear ifyou have saved at least one file.

Library

How do set the Parental Controls

SmartWeb lets set Parental Controls rules on your device. To enable the Parental Controls rules your device tap on the "Parental Controls" icon. It is important to lock the default browser to be used. This could be acheived in the settings of of your device.

Parental Controls

You must login to change the options. By default the password is set to default. Once the password is changed, the login screen is enabled. You can change your password, change the default page for the browser and enable or disable Parental Controls.

How do I access SmartWeb app content from another computer

For Windows users:

Open an instance of Microsoft Internet Explorer web browser version 6 or higher.
Click on File | Open menu option and it should bring up a dialog window.
Type in the network IP address of your iPhone/iTouch device along with the default connection port number 8888 into the "Open" textbox:
(e.g. 255.0.0.1:8888/).
You can get the network IP address of your iPhone/iTouch from the SmartWeb app located at the bottom of the screen to the left-handed side of the "i" icon. The first address (127.0.0.1 is the default localhost IP address) and the second one is your device's network IP address. You may also have additional IP addresses.
Check the "Open As Web Folder" optional checkbox.
Click "OK" button to execute the connection.
It will mount your local iPhone/iTouch file system as a shared disk similar to Windows Explorer.

Windows Vista may not have webdav installed part of their IE distribution. An alternative approach is to: Click

Click "Map Network Drive" in the toolbar.
Select a Drive in the drop down menu.
Type in the network IP address of your iPhone/iTouch device along with the default connection port number 8888 into the "Open" textbox:
(e.g. 255.0.0.1:8888/).

For MacOS X users:

Click on Go | Connect to Server... menu option and it should bring up a dialog window.
Type in the network IP address of your iPhone/iTouch device along with the default connection port number 8888 into the "Server Address" textbox (e.g. 255.0.0.1:8888/). You can get the network IP address of your iPhone/iTouch from the SmartWeb app located at the bottom of the screen to the left-handed side of the "i" icon. The first address (127.0.0.1 is the default localhost IP address) and the second one is your device's network IP address.
Click on the "Connect" button to execute.
It will mount your local iPhone/iTouch file system as a shared disk similar to NFS or Samba mounts.

For UNIX/Linux users:

Download and install cadaver WebDAV-enabled client from the following website: http://www.webdav.org/cadaver/
After installation, you can connect to your iPhone/iTouch via cadaver commands. similar GET/PUT syntax usage to a FTP command-line client in UNIX/Linux platform.

How do I relocate or move files around in the SmartWeb application

Navigate through your folder/file system until you have located the file or folder that you want to move. Click (tap) twice precisely on the file or folder name to begin "editing mode", then type in the new path that you would like to move to. Make sure that the new path or location exists or else it will give an appropriate error message.

/New Path/document.doc

Touch tap the "Done" indicator to save to a new file or folder name. When you remove or delete the file or folder name, it will completely reset it to the original name.

IMPORTANT NOTE: In the event your iPhone/iTouch device is shutdown or powered off while downloading data, there is slight chance that indexing is incomplete and will produce partial search results. To re-index your data in any event you can execute by clicking this link here: index your data at any time. The time it will take to re-index all your data is dependent on your data set size.

How do I delete a file or folder

Gently tap swipe from right-to-left on the file or folder you want to delete or remove (simlar to other iPhone/iTouch applications to remove items). It will bring up a red "Delete" button. Click on the red "Delete" button to remove/delete your file or folder permanently from your file system.

What if this FAQ does not answer my specific questions

Please contact our support via email at support@tigerme.com.