Frequently Asked Questions (FAQ) and Answers

What is ShareMe application

ShareMe is an ubiquitous document and content management application tool for sharing among your friends, family members, and business associates. ShareMe is a very light-weight document management system with keyword, full-text search features built-in for the Apple iPhone/iTouch mobile platform. It has many unique features for managing your personal and business documents on-the-go that you need on a daily basis for the mobile warrior.

What are the key features of ShareMe

• Supports any WebDAV-enabled client on multiple OS platform (e.g. Microsoft Windows, MacOS X, and UNIX/Linux) for transferring files
• Keyword, Full-text search engine (similar to Google, Yahoo!, and MSN Live for mobile platforms)
• Document and content management for both local and remote file systems
• Supports standard and common document formats and file types for rendering and indexing (e.g. MS-Office Word, PowerPoint, Excel, Adobe PDF, etc.)
• The ability to share content by connecting any combination of iPhone/iTouch devices, Desktop and Servers

How do I startup ShareMe app

After a successful installation of the ShareMe app on your Apple iPhone/iTouch mobile device, there should be a ShareMe icon. In few seconds it will bring up two disk icons: the top disk icon is for accessing any WebDAV-enabled remote server connection and the bottom one is for accessing your local file system disk on your iPhone/iTouch device. You have an opportunity to subscribe to tigerme.com remote server.

How do I upload/download and transfer my files to/from my local ShareMe app

ShareMe utilizes the standard WebDAV protocol to access and virtualize both your local and remote file systems in a safe and secure manner. Most common OS platforms (e.g. Windows, MacOS X, UNIX/Linux) natively support WebDAV as a standard builtin protocol.
(See http://www.webdav.org/ for additional details.)

For Windows users:

• Open an instance of Microsoft Internet Explorer web browser version 6 or higher.
• Click on File | Open menu option and it should bring up a dialog window.
• Type in the network IP address of your iPhone/iTouch device along with the default connection port number 8888 into the "Open" textbox:
  (e.g. 255.0.0.1:8888/).
  You can get the network IP address of your iPhone/iTouch from the ShareMe app located at the bottom of the screen to the left-handed side of the "i" icon. The first address (127.0.0.1 is the default localhost IP address) and the second one is your device's network IP address. You may also have additional IP addresses.
• Check the "Open As Web Folder" optional checkbox.
• Click "OK" button to execute the connection.
• It will mount your local iPhone/iTouch file system as a shared disk similar to Windows Explorer.

For MacOS X users:

• Click on Go | Connect to Server... menu option and it should bring up a dialog window.
• Type in the network IP address of your iPhone/iTouch device along with the default connection port number 8888 into the "Server Address" textbox (e.g. 255.0.0.1:8888/). You can get the network IP address of your iPhone/iTouch from the ShareMe app located at the bottom of the screen to the left-handed side of the "i" icon. The first address (127.0.0.1 is the default localhost IP address) and the second one is your device's network IP address.
• Click on the "Connect" button to execute.
• It will mount your local iPhone/iTouch file system as a shared disk similar to NFS or Samba mounts.

For UNIX/Linux users:

• Download and install cadaver WebDAV-enabled client from the following website: http://www.webdav.org/cadaver/
• After installation, you can connect to your iPhone/iTouch via cadaver commands. similar GET/PUT syntax usage to a FTP command-line client in UNIX/Linux platform.

How do I access a remote WebDAV-enabled server

Accessing a remote WebDAV-enabled server is similar to Question 4 above by connecting to a WebDAV-enabled client. By default, the ShareMe app will try to connect to tigerme.com remote server as shown in the top disk icon. You can change the URL address to connect to a different remote server by single touch tap on "tigerme.com" and use the iPhone/iTouch virtual keypad to enter the remote server address (e.g. my-webdav-server.com).

How to login to remote WebDAV-enabled server

Most remote servers may require a username/password login authentication for security purposes. Enter your username (e.g. johndoe@mail.com) and password as designated by your remote server systems administrator. ShareMe will attempt to login twice and will reset/redirect to its designated home page after each failed login.

Note that this version 1.0 of ShareMe does not yet support Secure Socket Layer (SSL). It has SSL built-in, but is disabled for now for better network edge performance. The next major release will add SSL-support as on/off option at the requests of the majority of users.

How do I relocate or move files around in the ShareMe application

Navigate through your folder/file system until you have located the file or folder that you want to move. Click precisely on the file or folder name to enter into "editing mode", then type in the new path that you would like to move to. Make sure that the new path or location exists or else it will give an appropriate error message.

/New Path/document.doc

Touch tap the "Done" indicator to save to a new file or folder name. When you remove or delete the file or folder name, it will completely reset it to the original name.

How do I download files from remote server

Connecting to a WebDAV-enabled remote server gives you an option to download files to your local iPhone/iTouch mobile device. A "green download arrow" button located at the top right-hand side of your iPhone/iTouch screen will activate the file download to your local device disk. By default, the dowloaded files will reside on your "Download" folder until you move them elsewhere.

Download

How do I download download from the web

Connecting to the Web itself gives you an alternative option to browse the web such as Yahoo and Google and download files to your local iPhone/iTouch mobile device. From any webview (or from this page itsef), tap on the filename next to back green arrow and enter the new desired website URL (e.g. http://google.com.) A "green download arrow" button located at the top right-hand side of your iPhone/iTouch screen will activate the file download to your local device disk. By default, the dowloaded files will reside on your "Download" folder until you move them elsewhere.

How do I index files and its content to make them searchable

By default all your data is indexed automatically the moment they are loaded onto your iPhone/iTouch device and are made searchable via keyword, full-text. Currently, only the most common and well-known file format types are supported, such as Microsoft Office file types (e.g. Word, PowerPoint and Excel spreadsheets), Adobe PDF, JPEG images with EXIF-based format, etc. For JPEG images, ShareMe can extract and index the JPEG images produced by various digital cameras (e.g. Canon Powershot, Nikon Coolpix, Kodak EasyShare, etc.) so that each camera JPEG image metadata are made searchable, such as camera type, date/time and other associated camera-related metadata.

IMPORTANT NOTE: In the event your iPhone/iTouch device is shutdown or powered off while downloading data, there is slight chance that indexing is incomplete and will produce partial search results. To re-index your data in any event you can execute by clicking this link here: index your data at any time. The time it will take to re-index all your data is dependent on your data set size.

How do I create a new folder

Double-tap on the "New Folder" icon located at the bottom of your ShareMe file system navigation screen. It will hightlight the text and pull up the device's virtual keypad for you to enter a new folder name. Hit the "Enter" button when finished.

New Folder

How do I delete a file or folder

Gently tap swipe from right-to-left on the file or folder you want to delete or remove (simlar to other iPhone/iTouch applications to remove items). It will bring up a red "Delete" button. Click on the red "Delete" button to remove/delete your file or folder permanently from your file system.

What if this FAQ does not answer my specific questions

Please contact our support via email at support@tigerme.com.